ITIL^® 4 Strategist: Direct, Plan and Improve

ITIL^® 4 Strategist: Direct, Plan and Improve Certificate

Summary

This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.

It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction.

The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage.

It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.

Important Notice: Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. Accredited training can only be purchased as part of a package that includes the exam. All modules have ITIL 4 Foundation as a pre-requisite.

After achieving the ITIL 4 Managing Professional designation, candidates would only need to complete the ITIL 4 Leader: Digital and IT Strategy module to achieve the ITIL 4 Strategic Leader designation.

Prerequisites

• ITIL^® Foundation Certificate in IT Service Management OR ITIL^® 4 Managing Professional Transition Certificate
• Training through an Accredited Training Organisation

Exam Details

Pass Score: 70% (28/40)
Open book/notes: No
Electronic equipment permitted: No